Additional Questions
8
The Juice FAQs
Classes and Assignments
14
- What happens to my student’s records after the class end date?
- Can a student be in more than one class at the same time?
- How do I know if a student is in more than one class?
- Can a student receive the same assignment from more than one teacher?
- If a student is in more than one class, how will the student know which teacher assigned an article to them?
- Will students’ achievement points be accumulated if they read the same story more than once?
Content Tags
5
- What are Content Tags and how do they work?
- How can teachers and administrators benefit from Content Tags?
- I can’t find many articles with the Content Tag I selected. How do I find more?
- Are there additional resources available to support educators in using Content Tags effectively?
- How frequently are new articles tagged and added to The Juice platform?
Data and Reporting
4
District Administrator
4
Integrating with Other Platforms
21
- Why didn’t my students receive an email after I rostered my LMS classes?
- Do you integrate with a school’s Learning Management System (LMS)?
- Why did I receive a message saying I do not have an account when I tried to sign in with my LMS credentials?
- Why did the Juice confuse me as a student when I first signed in with my LMS credentials?
- Why is my synced LMS class missing students?
- Why don’t I see my LMS Class in my Juice Teacher Portal class list to sync?
Managing Your Account
8
- What options are available for cancelling my monthly classroom subscription to The Juice?
- How to cancel your free trial of The Juice
- Can I cancel my free trial account, but keep access to the content for my students until my expiration date?
- How do I cancel my monthly subscription to The Juice?
- Who can cancel a free trial of The Juice?
- How do I buy a subscription of The Juice for my school?
Passwords
4