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Product Details

Why does The Juice exist?
What content categories does The Juice cover?
What learning standards does The Juice cover?
Are Juice stories differentiated for various reading levels?
How does The Juice improve vocabulary?
How does The Juice support reading comprehension?
Why are infographics included?
When does The Juice publish new content?
How can I trust The Juice’s judgement?
How does The Juice handle “bias?”
How do you design assessment questions?
What languages do you translate texts in on The Juice?
Which texts on The Juice offer translation?
Reflection Thought Prompts
What are notifications?
Where do I see notifications?
Can I turn off notifications?

Teaching with The Juice

Can students translate texts into another language?
What languages do you translate texts in on The Juice?
How can the translation be used to support ELL students?
How does read aloud mode and text highlighting help struggling readers?
How do I add a student to another class?
What happens if a student’s reading level is changed by another teacher?
Reflection Thought Prompts
Can I input student scores if my students complete the quiz question on a printed pdf?
How do I print an article in The Juice?
Are the quiz questions included when I print an article in The Juice?
What does the color indicate in the Lifetime Achievements counter?
Where do I see student results for Fivesy?
How do I add another teacher to the class?
Can I customize reading levels of each student in a class?
How do I see the standard aligned with the assignment?
How do I create assignments?
How do I assign articles to individual students?
How do I see the question assigned to students?
How do I see the article assigned to students?
How do I share Juice content with my students?
What’s the difference between the teacher and student portals?
What is the teacher portal?
How do I change my student’s reading level?

Student Daily Juice

How do students translate the text into another language?
How do students enable text highlighting with read aloud mode?
Can students change the reading speed for read aloud mode?
What is different on the student home page if a student is in more than one class?
Is there a read aloud function available?
How do students enable the read aloud function on the articles?
What is Focused Reading Mode
Reflection Thought Prompts
Where can students see their Lifetime Achievements?
How do students earn Questions Attempted Achievements?
If a student reads an article more than once, will they receive a Stories Read Achievement each time they read the article?
How do students earn Stories Read Achievements?
How do students play Fivesy?
What are the polls that appear in The Juice?
Is there any sort of “read aloud” or audio component included in The Juice?
Do students know what reading level has been assigned to them?
How can students learn from questions that are answered incorrectly?
How can students select a past issue they’ve not yet read?
How do children login to The Daily Juice?
What student data is captured in The Juice?
How do I edit my student’s personal information?
What is the student portal?

Managing Your Account

What options are available for cancelling my monthly classroom subscription to The Juice?
How do I cancel my monthly subscription to The Juice?
Can I cancel my free trial account, but keep access to the content for my students until my expiration date?
How to cancel your free trial of The Juice
How do I buy a subscription of The Juice for my school?
How do I purchase a family subscription?
How do I change my payment information?
How do I add more classes to my teacher account?

District Administrator

What is the District Administrator?
How do I become a District Administrator?
How can a District Administrator administer a class?
How can I use the District Administrator account?

Integrating with Other Platforms

Do you integrate with a school’s Learning Management System (LMS)?
What is the process to integrate our district LMS with the Juice?
How do I sign in to The Juice using my district’s LMS?
Why don’t I see my LMS Class in my Juice Teacher Portal class list to sync?
Why didn’t my students receive an email after I rostered my LMS classes?
Why did I receive a message saying I do not have an account when I tried to sign in with my LMS credentials?
Why did the Juice confuse me as a student when I first signed in with my LMS credentials?
Why is my synced LMS class missing students?
How do students sign on using their district LMS credentials?
How do I make changes to my class roster if I rostered with LMS?
How do I roster students with my district’s LMS?
How do I add additional classes on The Juice?
How do I remove classes from The Juice?
How do I sign in and roster students with Google Classroom?
How do I sign in and roster students with Brightspace?
How do I sign in and roster students with Blackboard?
How do I sign in and roster students with Moodle?
How do I sign in and roster students with Schoology?
How do I sign in and roster students with Canvas?
How do I sign in and roster students with Microsoft?
Can I sync my gradebook from my LMS on The Juice?

System Requirements

How do I set up The Juice app on my smartphone, tablet, or laptop?
How do I access the website at my school?
What should I do if I am not receiving the emails?

Passwords

How do I change my password?
How do I change my child’s password?
How do I reset my student’s password?
I forgot the password to my parent portal, how do I reset it?

Additional Questions

Where do I get support?
I need help funding my subscription. Do you offer financial assistance?
What can I do if I don’t like something about The Juice?
What is your privacy policy?
How can I get my child’s school to start using The Juice?
What are the annual subscription terms?
I have feedback, who can I get in touch with?
Can I sign my child up, even if their school isn’t a subscriber?

Data and Reporting

How do I view class activity reports?
Where do teachers see an overview of a student’s Lifetime Achievements for Stories Read and Questions Attempted?
Where do I track assignments?
How can I see individual student quiz results?

Score Report

What is the Score Report?
What information can I find on the Score Report?
How can I use the Score Report?
How can I use the Class Summary data report in the Score Report?
How can I use Student Data in the Score Report?
Will the students’ scores for all classes show up on the Score Report?
Why isn’t my Score Report showing all of a students data?

Progress Report

What is the progress report?
How often does the progress report run?
What is the minimum time in the progress report?
Where can I see student progress?
How do I use the progress report?
Will the students progress for all classes show up on the Progress Report?
Does the progress report evaluate a students performance in just my class?
How does the progress report make recommendations on student reading level?
Can I change multiple students’ reading levels at once on the progress report?
What is the threshold in the progress report?
Can I change the time period for the progress report?
How do I change students’ reading level based on the recommendation from the progress report?
Can I download the progress report?
How do I change the report frequency for the progress report?
What if I don’t agree with the recommendations on the progress report?
How much data is needed for students to receive a recommendation on the progress report?
What does it mean if the recommendation on the progress report says “On Track: No Change”?
Why am I missing students from the Progress Report?

Content Tags

What are Content Tags and how do they work?
How can teachers and administrators benefit from Content Tags?
I can’t find many articles with the Content Tag I selected. How do I find more?
How frequently are new articles tagged and added to The Juice platform?
Are there additional resources available to support educators in using Content Tags effectively?

Classes and Assignments

How do I add students to my class?
Can a student be in more than one class at the same time?
How do I know if a student is in more than one class?
Can a student receive the same assignment from more than one teacher?
If a student is in more than one class, how will the student know which teacher assigned an article to them?
Will students’ achievement points be accumulated if they read the same story more than once?
What is the class end date?
How do I set a class end date?
How do I change a class end date?
How do I restore a class if my students were removed on the class end date?
What happens to my student’s records after the class end date?
How do I remove a student from the class roster?
How do I replace students in classes at the end of a semester?
Where can I see student progress for an assignment?

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Passwords

Passwords

How do I change my password?
How do I change my child’s password?
How do I reset my student’s password?
I forgot the password to my parent portal, how do I reset it?