Product Details Why does The Juice exist? What content categories does The Juice cover? What learning standards does The Juice cover? Are Juice stories differentiated for various reading levels? How does The Juice improve vocabulary?
Teaching with The Juice Can students translate texts into another language? How can language translations be used to support ELL students? How does Read Aloud mode and Text Highlighting help struggling readers? How do I add a student to another class? What happens if a student’s reading level is changed by another teacher?
Student Daily Juice How do students translate the text into another language? How do students enable text highlighting with read aloud mode? Can students change the reading speed for read aloud mode? What is different on the student home page if a student is in more than one class? Is there a read aloud function available?
Managing Your Account How Do I Unsubscribe From The Daily Juice Emails? What options are available for cancelling my monthly classroom subscription to The Juice? How do I cancel my monthly subscription to The Juice? Can I cancel my free trial account, but keep access to the content for my students until my expiration date? How do I cancel my free trial of The Juice?
District Administrator What is the District Administrator? How do I become a District Administrator? How can a District Administrator administer a class? How can I use the District Administrator account?
Integrating with Other Platforms Do you integrate with a school’s Learning Management System (LMS)? What is the process to integrate our district LMS with the Juice? How do I sign in to The Juice using my district’s LMS? Why don’t I see my LMS Class in my Juice Teacher Portal class list to sync? Why didn’t my students receive an email after I rostered my LMS classes?
System Requirements How do I access the website at my school? How do I set up The Juice App on my smartphone, tablet, or laptop? What should I do if I am not receiving the emails?
Passwords How do I change my password? How do I change my child’s password? How do I reset my student’s password? I forgot the password to my parent portal, how do I reset it?
Additional Questions Where do I get support? I need help funding my subscription. Do you offer financial assistance? What can I do if I don’t like something about The Juice? What is your privacy policy? How can I get my child’s school to start using The Juice?
Data and Reporting Why are reports and menu items missing from the screen in my teacher portal? How do I view class activity reports? Where do teachers see an overview of a student’s Lifetime Achievements for Stories Read and Questions Attempted? Where do I track assignments? How can I see individual student quiz results?
Score Report What is the Score Report? What information can I find on the Score Report? How can I use the Score Report? How can I use the Class Summary data report in the Score Report? How can I use Student Data in the Score Report?
Progress Report What is the progress report? How often does the progress report run? What is the minimum time in the progress report? Where can I see student progress? How do I use the progress report?
Content Tags What are Content Tags and how do they work? How can teachers and administrators benefit from Content Tags? I can’t find many articles with the Content Tag I selected. How do I find more? How frequently are new articles tagged and added to The Juice platform? Are there additional resources available to support educators in using Content Tags effectively?
Classes and Assignments How do I add students to my class? Can a student be in more than one class at the same time? How do I know if a student is in more than one class? Can a student receive the same assignment from more than one teacher? If a student is in more than one class, how will the student know which teacher assigned an article to them?