Product Details

• Why does The Juice exist?
• What content categories does The Juice cover?
• What learning standards does The Juice cover?
• Are Juice stories differentiated for various reading levels?
• How does The Juice improve vocabulary?

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Teaching with The Juice

• How do I change my student’s reading level?
• What is the teacher portal?
• What’s the difference between the teacher and student portals?
• How do I share Juice content with my students?
• How do I create assignments?

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Student Daily Juice

• What is the student portal?
• How do children login to The Daily Juice?
• What student data is captured in The Juice?
• How do I edit my student’s personal information?
• How can students select a past issue they’ve not yet read?

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Managing Your Account

• How do I buy a subscription of The Juice for my school?
• How do I purchase a family subscription?
• How do I change my payment information?
• How do I add more classes to my teacher account?
• How to cancel your free trial of The Juice

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District Administrator

• What is the District Administrator?
• How can I use the District Administrator account?
• How do I become a District Administrator?
• How can a District Administrator administer a class?

Integrating with Other Platforms

• How do I sign in and roster students with Google Classroom?
• How do I sign in to The Juice using my district’s LMS?
• How do students sign on using their district LMS credentials?
• How do I add additional classes on The Juice?
• How do I remove classes from The Juice?

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System Requirements

• How do I set up The Juice app on my smartphone, tablet, or laptop?
• How do I access the website at my school?
• What should I do if I am not receiving the emails?

Passwords

• How do I change my password?
• How do I reset my student’s password?
• I forgot the password to my parent portal, how do I reset it?
• How do I change my child’s password?

Additional Questions

• Where do I get support?
• I need help funding my subscription. Do you offer financial assistance?
• What can I do if I don’t like something about The Juice?
• Can I sign my child up, even if their school isn’t a subscriber?
• What is your privacy policy?

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Data and Reporting

• How can I see individual student quiz results?
• How do I view class activity reports?
• Where do I track assignments?
• Where do teachers see an overview of a student’s Lifetime Achievements for Stories Read and Questions Attempted? 

Score Report

• What is the Score Report?
• What information can I find on the Score Report?
• How can I use the Score Report?
• How can I use the Class Summary data report in the Score Report?
• How can I use Student Data in the Score Report?

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Progress Report

• How often does the progress report run?
• How do I change the report frequency for the progress report?
• Can I download the progress report?
• How do I change students’ reading level based on the recommendation from the progress report?
• Can I change the time period for the progress report?

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Content Tags

• What are Content Tags and how do they work?
• How can teachers and administrators benefit from Content Tags?
• I can’t find many articles with the Content Tag I selected. How do I find more?
• Are there additional resources available to support educators in using Content Tags effectively?
• How frequently are new articles tagged and added to The Juice platform?

Classes and Assignments

• How do I add students to my class?
• How do I replace students in classes at the end of a semester?
• How do I remove a student from the class roster?
• Where can I see student progress for an assignment?
• How do I set a class end date?

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