What are the annual subscription terms?

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Subscription Terms

Annual Contract, Prepaid by Credit Card

Your subscription begins on the start date specified on your invoice or provided to you at the time of purchase. You will be charged, in one lump sum, the annual stated rate, plus applicable taxes, if any. You authorize us to store your payment method(s). Your payment is non-refundable. Your service will continue until the end of your contracted term. You may update your payment information at any time by contacting your sales representative or our customer support team.

Annual Contract, Bank Transfer and Check

Your subscription begins as soon as your initial order is processed. Full payment of the stated annual rate, plus applicable taxes, if any, is due within 15 days of placing your order unless otherwise communicated to you in writing. Your payment is non-refundable. Your service will continue until the end of your contracted term.

Other Matters

Pursuant to your subscription, we are providing you and your users access to our proprietary electronic online software platform through which we publish our educational services, which will be available to you and your users through our website, the e-mail-based newsletters we send to you, digital publications, videos, podcasts, social media posts, and other channels, known collectively as the software. We are the exclusive owner of all right, title, and interest in the software. We are not responsible for, and you will not receive any reimbursement for, any software or server downtime, server delayed response time, network problems, or any other service interruptions related to the performance of the software.