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Product Details

  • Why does The Juice exist?
  • What content categories does The Juice cover?
  • What learning standards does The Juice cover?
  • Are Juice stories differentiated for various reading levels?
  • How does The Juice improve vocabulary?
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Teaching with The Juice

  • How do I search for articles?
  • How do I add a Co-Teacher to my class?
  • Can students translate texts into another language?
  • How can language translations be used to support ELL students?
  • How does Read Aloud mode and Text Highlighting help struggling readers?
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Student Daily Juice

  • How do students translate the text into another language?
  • How do students enable text highlighting with read aloud mode?
  • Can students change the reading speed for read aloud mode?
  • What is different on the student home page if a student is in more than one class?
  • Is there a read aloud function available?
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Managing Your Account

  • How Do I Unsubscribe From The Daily Juice Emails?
  • What options are available for cancelling my monthly classroom subscription to The Juice?
  • How do I cancel my monthly subscription to The Juice?
  • Can I cancel my free trial account, but keep access to the content for my students until my expiration date? 
  • How do I cancel my free trial of The Juice?
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District Administrator

  • What is the District Administrator?
  • How do I become a District Administrator?
  • How can a District Administrator administer a class?
  • How can I use the District Administrator account?

Integrating with Other Platforms

  • Do you integrate with a school’s Learning Management System (LMS)?
  • What is the process to integrate our district LMS with the Juice?
  • Why don’t I see my LMS Class in my Juice Teacher Portal class list to sync?
  • Why did I receive a message saying I do not have an account when I tried to sign in with my LMS credentials?
  • Why did the Juice confuse me as a student when I first signed in with my LMS credentials?
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System Requirements

  • How do I access the website at my school?
  • How do I set up The Juice App on my smartphone, tablet, or laptop?
  • What should I do if I am not receiving the emails?
  • Why are reports and menu items missing from the screen in my teacher portal?

Passwords

  • How do I change my password?
  • How do I change my student’s password?
  • How do I reset my student’s password?
  • How do I reset my password?

Additional Questions

  • I need help funding my subscription. Do you offer financial assistance?
  • What can I do if I don’t like something about The Juice?
  • What is your privacy policy?
  • How can I get my child’s school to start using The Juice?
  • How do I contact Customer Support?
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Student Performance Reports

  • How do I view class activity reports?
  • Where do teachers see an overview of a student’s Lifetime Achievements for Stories Read and Questions Attempted? 
  • How do I track the status of assignments?
  • How can I see individual student quiz results?
  • What is the Teacher Dashboard?
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Score Report

  • What is the Score Report?
  • What information can I find on the Score Report?
  • How can I use the Score Report?
  • How does the Standards Filtering work on the Score Report?
  • How can I use the Class Summary data report in the Score Report?
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Progress Report

  • What is the progress report?
  • How often does the progress report run?
  • What is the minimum time in the progress report?
  • Where can I see student progress?
  • How do I use the progress report?
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Content Tags

  • What are Content Tags and how do they work?
  • How can teachers and administrators benefit from Content Tags?
  • I can’t find many articles with the Content Tag I selected. How do I find more?
  • How frequently are new articles tagged and added to The Juice platform?
  • Are there additional resources available to support educators in using Content Tags effectively?

Classes and Assignments

  • How do I create assignments?
  • How do I track the status of assignments?
  • How do I add students to my class?
  • Can a student be in more than one class at the same time? 
  • How do I know if a student is in more than one class?
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