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Product Details

  • Why does The Juice exist?
  • What content categories does The Juice cover?
  • What learning standards does The Juice cover?
  • Are Juice stories differentiated for various reading levels?
  • How does The Juice improve vocabulary?
  • How does The Juice support reading comprehension?
  • Why are infographics included?
  • When does The Juice publish new content?
  • How can I trust The Juice’s judgement?
  • How does The Juice handle “bias?”
  • How do you design assessment questions?

Teaching with The Juice

  • How do I search for articles?
  • How do I add a Co-Teacher to my class?
  • Can students translate texts into another language?
  • How can language translations be used to support ELL students?
  • How does Read Aloud mode and Text Highlighting help struggling readers?
  • How do I add a student to my class?
  • What happens if a student’s reading level is changed by another teacher? 
  • What are Reflection Thought Prompts
  • Can I input student scores if my students complete the quiz question on a printed pdf?
  • How do I print an article in The Juice?
  • Are the quiz questions included when I print an article in The Juice?
  • What does the color indicate in the Lifetime Achievements counter?  
  • Where do I see student results for Fivesy?
  • How do I add another teacher to the class?
  • Can I customize reading levels of each student in a class?
  • How do I see the standard aligned with the assignment?
  • How do I create assignments?
  • How do I assign articles to individual students?
  • How do I see the question assigned to students?
  • How do I see the article assigned to students?
  • How do I share Juice content with my students?
  • What’s the difference between the teacher and student portals?
  • What is the teacher portal?
  • How do I change my student’s reading level?
  • What are notifications?
  • Where do I see notifications?
  • Can I turn off notifications?
  • How do I sign in to The Juice using my district’s LMS?
  • What is the Class Announcement panel?

Student Daily Juice

  • How do students translate the text into another language?
  • How do students enable text highlighting with read aloud mode?
  • Can students change the reading speed for read aloud mode?
  • What is different on the student home page if a student is in more than one class?
  • Is there a read aloud function available?
  • How do students enable the read aloud function on the articles?
  • What is Focused Reading Mode
  • What are Reflection Thought Prompts
  • Where can students see their Lifetime Achievements?
  • How do students earn Questions Attempted Achievements?
  • If a student reads an article more than once, will they receive a Stories Read Achievement each time they read the article?
  • How do students earn Stories Read Achievements?
  • How do students play Fivesy?
  • What are the polls that appear in The Juice?
  • Is there any sort of “read aloud” or audio component included in The Juice?
  • Do students know what reading level has been assigned to them?
  • How can students learn from questions that are answered incorrectly?
  • How can students select a past issue they’ve not yet read?
  • How do children login to The Daily Juice?
  • What student data is captured in The Juice?
  • How do I edit my student’s personal information?
  • What is the student portal?

Managing Your Account

  • How Do I Unsubscribe From The Daily Juice Emails?
  • What options are available for cancelling my monthly classroom subscription to The Juice?
  • How do I cancel my monthly subscription to The Juice?
  • Can I cancel my free trial account, but keep access to the content for my students until my expiration date? 
  • How do I cancel my free trial of The Juice?
  • How do I buy a subscription of The Juice for my school?
  • How do I purchase a family subscription?
  • How do I change my payment information?
  • How do I add more classes to my teacher account?

District Administrator

  • What is the District Administrator?
  • How do I become a District Administrator?
  • How can a District Administrator administer a class?
  • How can I use the District Administrator account?

Integrating with Other Platforms

  • Do you integrate with a school’s Learning Management System (LMS)?
  • What is the process to integrate our district LMS with the Juice?
  • Why don’t I see my LMS Class in my Juice Teacher Portal class list to sync?
  • Why did I receive a message saying I do not have an account when I tried to sign in with my LMS credentials?
  • Why did the Juice confuse me as a student when I first signed in with my LMS credentials?
  • Why is my synced LMS class missing students?
  • How do students sign on using their district LMS credentials?
  • How do I make changes to my class roster if I rostered with LMS?
  • How do I roster students with my district’s LMS?
  • How do I add additional classes on The Juice?
  • How do I remove classes from The Juice?
  • How do I sign in and roster students with Google Classroom?
  • How do I sign in and roster students with Brightspace?
  • How do I sign in and roster students with Blackboard?
  • How do I sign in and roster students with Moodle?
  • How do I sign in and roster students with Schoology?
  • How do I sign in and roster students with Canvas?
  • How do I sign in and roster students with Microsoft?
  • Can I sync my gradebook from my LMS on The Juice?
  • How do I add a Co-Teacher to my class?

System Requirements

  • How do I access the website at my school?
  • How do I set up The Juice App on my smartphone, tablet, or laptop?
  • What should I do if I am not receiving the emails?
  • Why are reports and menu items missing from the screen in my teacher portal?

Passwords

  • How do I change my password?
  • How do I change my student’s password?
  • How do I reset my student’s password?
  • How do I reset my password?

Additional Questions

  • I need help funding my subscription. Do you offer financial assistance?
  • What can I do if I don’t like something about The Juice?
  • What is your privacy policy?
  • How can I get my child’s school to start using The Juice?
  • How do I contact Customer Support?
  • What are the annual subscription terms?
  • I have feedback, who can I get in touch with?
  • Can I sign my child up, even if their school isn’t a subscriber?
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Student Performance Reports

  • How do I view class activity reports?
  • Where do teachers see an overview of a student’s Lifetime Achievements for Stories Read and Questions Attempted? 
  • How do I track the status of assignments?
  • How can I see individual student quiz results?
  • What is the Teacher Dashboard?
  • What information can I find on the Teacher Dashboard?
  • What does the performance by Learning Standards report show me?
  • What is the Class Announcement panel?

Score Report

  • What is the Score Report?
  • What information can I find on the Score Report?
  • How can I use the Score Report?
  • How does the Standards Filtering work on the Score Report?
  • How can I use the Class Summary data report in the Score Report?
  • How can I use Student Data in the Score Report?
  • Will the students’ scores for all classes show up on the Score Report?
  • Why isn’t my Score Report showing all of a students data?

Progress Report

  • What is the progress report?
  • How often does the progress report run?
  • What is the minimum time in the progress report?
  • Where can I see student progress?
  • How do I use the progress report?
  • Will the students progress for all classes show up on the Progress Report?
  • Does the progress report evaluate a students  performance in just my class?
  • How does the progress report make recommendations on student reading level?
  • Can I change multiple students’ reading levels at once on the progress report?
  • What is the threshold in the progress report? 
  • Can I change the time period for the progress report?
  • How do I change students’ reading level based on the recommendation from the progress report?
  • Can I download the progress report?
  • How do I change the report frequency for the progress report?
  • What if I don’t agree with the recommendations on the progress report?
  • How much data is needed for students to receive a recommendation on the progress report?
  • What does it mean if the recommendation on the progress report says “On Track: No Change”?
  • Why am I missing students from the Progress Report?

Content Tags

  • What are Content Tags and how do they work?
  • How can teachers and administrators benefit from Content Tags?
  • I can’t find many articles with the Content Tag I selected. How do I find more?
  • How frequently are new articles tagged and added to The Juice platform?
  • Are there additional resources available to support educators in using Content Tags effectively?

Classes and Assignments

  • How do I create assignments?
  • How do I track the status of assignments?
  • How do I add students to my class?
  • Can a student be in more than one class at the same time? 
  • How do I know if a student is in more than one class?
  • Can a student receive the same assignment from more than one teacher?
  • If a student is in more than one class, how will the student know which teacher assigned an article to them?
  • If a student reads an article more than once, will they receive a Stories Read Achievement each time they read the article? 
  • What is the class end date?
  • How do I set a class end date?
  • How do I change a class end date?
  • How do I restore a class if my students were removed on the class end date?
  • What happens to my student’s records after the class end date?
  • How do I remove a student from the class roster?
  • How do I replace students in classes at the end of a semester?
  • How do I change the name of a class?
  • How do I remove a class from my teacher portal?
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Cancelling Your Account

  • What options are available for cancelling my monthly classroom subscription to The Juice?
  • How do I cancel my monthly subscription to The Juice?
  • Can I cancel my free trial account, but keep access to the content for my students until my expiration date? 
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